Packed with insider secrets, movie footage and inspiration from 19 years working in the big film world, hear how innovation and creativity has become one of our most valuable and potent business skills.
Learn to transform your thinking, identify what triggers your own ideas, and embed a culture of creativity into your organisation, with an uplifting, film-led experience. Walk away with clear, practical tips you can quickly implement for a transformational effect on your own marketing.
Delve into the success stories of leading fashion brands. Join this panel with marketers from Blakely Clothing, Budgy Smuggler UK, Castore, and Spoke London as we explore how these brands have mastered loyalty tactics to boost repeat purchases and elevate customer lifetime value without being overly reliant on heavy discounting.
Four years after the pandemic forced Grind to rapidly expand its ecommerce operation, their owned marketing channels—and strategy—have matured massively. Learn how the brand introduced SMS, subscriptions, and the Grind app to build brand loyalty, and get insight on how the marketing team has used customer data to underpin every decision they’ve taken.
Join us for a session featuring the founder and lead marketer of HONA, a dynamic beauty brand launched in 2020, alongside their trusted marketing agency, Eastside Co. Discover how they use automation and optimisation to drive impressive loyalty through subscriptions and repeat orders—scaled thanks to the technology behind their multi-channel automations.
In the era of Big Data, we’ve come to believe that, with enough information, human behaviour is predictable. And to a large extent, it is. There are no shortage of terrific stories, where numbers have unlocked the answers to our biggest questions.
In this keynote, learn about some of the most important lessons in science from 2020 and beyond. Hear why they matter alongside extraordinary stories about what happens when things go wrong. We’ll decide what parts of our future are truly forecastable, find the limitations of data, and demonstrate its awesome power and potential.
Hear from the people behind the highly personalised customer journeys of Valentte, Kuddly, Katkin, and Gym + Coffee as we delve into the importance of first- and zero-party customer data—and actually talk tactics you can take away. Discover innovative strategies to build one-to-one relationships with customers, from highly tailored welcome flows to thriving loyalty programmes.
Dive deep into The Couture Club’s remarkable journey from reality TV fame to becoming a powerhouse in the athleisure market. Hear firsthand from the founder and lead marketer how they navigate changing technology and channels, and delve into the team's triumphs and lessons learned, providing a roadmap for aspiring entrepreneurs and established brands alike.
Join us for a revealing session featuring two food and drink brands that have conquered unique marketing challenges to implement highly effective customer retention strategies. See firsthand how Goodrays and Pinter use customer education and clever retention tactics to be loyalty leaders in the food and beverage industry.
Prepare to be inspired by the remarkable journey of ICONIC LONDON, a trailblazing beauty brand that has captivated audiences and cultivated a fiercely loyal customer base. In this spotlight session, we'll delve into the secrets behind their success, showcasing how they've masterfully integrated social channels, email, and SMS to win over legions of devoted fans.
Hear from brands like REFY Beauty that exemplify the intersection of technology and beauty. With our panel of beauty and skincare brands that are rapidly scaling and leveraging integrations to fuel their success, explore how these marketers are disrupting the industry landscape and achieving remarkable growth through technology and seamless integrations.
Get an exclusive insider's look into a heritage brand’s move to ecommerce. Hear directly from Paul Smith and their digital agency, Limesharp, as they share their insights, strategies, and vision for the brand's digital future—and reveal the lessons they learned from undergoing a massive technological overhaul with key platforms such as Klaviyo and Centra.
Join Klaviyo and Shopify Plus agency partner, We Make Websites, as they share how they curated the perfect tech stack for their client, This Works. See how integrating Klaviyo, Recharge, Rebuy, and Gorgias has proven highly successful for this skincare brand—and learn the best ways to choose the right ecommerce tech partner.
Mark Mathews chases storms for a living. A world-class big wave surfer, and winner of an unprecedented 3 back-to-back Oakley Big Wave Awards, Mark is obsessed with connecting personal growth, performance and fulfilment.
Mark will talk about his journey to succeeding as a surfer, and how he deals with the intensity of such a dangerous job.
His story is packed with lessons on how to handle stress, improve resilience, and perform when it counts. Mark has deconstructed and fine-tuned emotional resilience techniques that will strengthen your mindset and help you sustain long-term performance.
Andrew Bialecki is the co-founder and CEO of Klaviyo, a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale. From mom-and-pop shops to established companies, innovative brands like Unilever, Living Proof, Solo Stove, Citizen Watches, and over 135,000 paying customers leverage Klaviyo to acquire, engage, and retain customers—and grow on their own terms. Prior to Klaviyo, Andrew served as Chief Technology Officer at RockTech and Lead Engineer at Applied Predictive Technologies. He earned his bachelor’s degree in physics, astronomy, and astrophysics from Harvard University.
Justin Khaksar is Senior Vice President, International at Klaviyo, based out of the London head office. Having set up the EMEA head office in 2019 and the APAC office 2022, Justin is responsible for the expansion and success of Klaviyo's international markets.
Justin is a seasoned executive level sales professional, with over 25 years experience in the Enterprise and marketing technology space. He has extensive leadership and international expansion experience in both start-ups and publicly traded corporate environments.
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